Frozen prices. Supplier terms never negotiated. Products that don't earn their shelf space. The margin is in your data — ERP, POS, shelf imaging, loyalty. We find it, quantify it, and help you capture it.
Free diagnostic. No commitment.
Most specialty retailers we talk to share the same story: the systems say things are fine, margins look stable. But underneath the surface, decisions are being made on incomplete data — and profit leaks compound silently.
A repeatable process that delivers a prioritized profit lever map — then helps you execute it.
We connect to your data sources — ERP, POS, inventory — ingest every transaction, and map margins by product, category, supplier, and channel.
Your team gets access to the Counter Insight platform — pricing simulator, inventory health, supplier scorecards — configured for your data.
We work alongside you to implement changes — starting with the lowest-risk, highest-impact levers. Three-lens consensus analysis validates every decision.
Every engagement surfaces the same categories of opportunity. The specifics differ — the pattern doesn't.
Specialty retail has natural monopoly dynamics — your customers aren't comparison-shopping on price. But most retailers still price reactively, not strategically. We model elasticity by category and simulate the impact of every price change before it hits the shelf.
We score every supplier on margin contribution, cost trends, and concentration risk. Most specialty retailers have never formally negotiated volume rebates — and pay invoices far faster than industry norms with no discount captured.
We map gross profit per shelf bay across your entire store. Fast-growing, high-margin categories often share the same space as declining ones. The goal isn't to shrink the range — specialty breadth is your moat — it's to give every item the right amount of space.
We analyze basket data to find natural pairings your customers are already making — then help you package them as products or promotions. We also audit existing discount mechanics to ensure bundle depth is earning its keep.
Internal transfers, discount structures, and GL capture gaps distort the picture. Before you can optimize, you need to trust the numbers. We clean your data layer so every decision starts from truth — not accounting artifacts.
Real numbers from a real specialty retailer.
Every engagement is tailored from scratch.
We combine the depth of a consulting engagement with a platform that stays after we leave.
| Counter Insight | Typical BI project | Management consultancy | |
|---|---|---|---|
| Time to first insight | 2 weeks | 3-6 months | 6-12 weeks |
| Primary output | Specific actions with financial impact | Dashboards | Slide decks |
| Data depth | Every transaction, every SKU | Aggregated KPIs | Sample-based |
| Ongoing measurement | 3-lens validation, daily | Monthly reports | None after engagement |
| Who does the work | We do — alongside your team | You build it yourself | Junior analysts |
| Ongoing access | Platform available post-engagement | License renewal | A PDF |
If your question isn't here, just ask — we're operators, not salespeople.
ERPs like Uniconta, Dynamics, SAP Business One, e-conomic, and Visma. POS systems, inventory tools, loyalty platforms. The data warehouse layer abstracts the source — if it has transaction data, we can work with it.
The diagnostic takes 1-2 weeks. You'll have a prioritized lever map with financial estimates before month-end. First pricing changes can be implemented the same week they're identified.
Your data is stored in a dedicated, isolated warehouse — not shared with other clients or sent to third-party analytics platforms. We control access and can walk you through the architecture.
Most BI tools give you dashboards. We give you a prioritized list of profit levers with the math done. The platform is the instrument — the engagement is the product.
Not necessarily. We typically start with ERP data — invoices, GL, inventory — but POS, loyalty, and other sources can be integrated from day one or added later as the engagement deepens.
A modest fixed engagement fee to get started, then a performance bonus tied to the margin improvement we deliver. The majority of what we earn comes from results — we only win when you do.
We work with a small number of specialty retailers at a time. If you suspect there's more profit hiding in your data, let's talk.
Start a conversationNo pitch deck. No demo request form. Just a conversation.